Terms

Terms of Service

These terms govern access to LabAutomation, an online records and reporting system for registered civil works quality control laboratories.

Effective date: 19 July 2026

Eligibility

The service is intended for entities operating as quality control or material testing laboratories. Registration and subscription to LabAutomation does not by itself authorize any person or entity to represent itself as a registered, approved, accredited, or NABL-recognized laboratory.

Laboratory Responsibility

The laboratory is responsible for entering correct observations, selecting applicable test methods, reviewing calculations, authorizing reports, maintaining supporting records, and ensuring that reports are issued only by competent and authorized personnel.

Reports and Compliance

LabAutomation assists with structured records, calculations, and report formatting. The laboratory must independently ensure compliance with applicable IS, MoRTH, NABL, contractual, statutory, and project-specific requirements before issuing any report.

Subscriptions and Payments

Access to active record creation and editing may depend on the selected subscription plan and payment status. If a subscription expires, is suspended, or is not verified, existing records may remain available in read-only mode until access is restored.

Acceptable Use

Users must not misuse the service, bypass access controls, upload unlawful content, issue false or misleading reports, interfere with the service, or use the platform in a manner that harms clients, laboratories, regulators, or the public.

Availability and Changes

We work to keep the service reliable, but availability may be affected by hosting, maintenance, network, payment gateway, email, browser, or third-party service conditions. Features, plans, and policies may be updated as the application evolves.